Privacy Policy

FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED ("FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use the FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED website, platform, courses, and related services.

By using FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you register, purchase a course, or use our platform:

Personal Information

• Full name
• Email address
• Mobile/phone number
• Address and city
• State and country
• Account login information
• Information provided while contacting our support team

Transaction Information

• Course purchases and order details
• Payment status
• Transaction/reference information
• Billing and invoice information

Payment card, UPI, or banking credentials may be processed by our authorized payment gateway providers. FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED does not intentionally store complete payment card or banking credentials on its servers.

Usage Information

We may collect information about how you use our platform, including:

• Courses viewed or purchased
• Lessons accessed
• Learning progress
• Search and browsing activity
• Device and browser information
• IP address and technical information
• Cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

• Create and manage your account.
• Provide access to purchased courses and learning content.
• Process orders and payments.
• Generate invoices and transaction records.
• Track course progress.
• Provide customer and technical support.
• Send important account, course, transaction, and service notifications.
• Improve our courses, website, and platform.
• Detect and prevent fraudulent or unauthorized activity.
• Maintain the security and functionality of our services.
• Comply with applicable legal and regulatory requirements.

3. Course and Learning Data

When you use our learning platform, we may maintain information related to your learning activity, including purchased courses, completed lessons, course progress, and related learning records.

This information helps us provide course access and maintain your learning history.

4. Cookies

FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED may use cookies and similar technologies to provide essential website functionality, maintain sessions, remember preferences, improve performance, and understand how users interact with our platform.

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Payment Information

Payments may be processed through third-party payment service providers such as Razorpay or other authorized payment gateways.

Payment providers may collect and process payment information according to their own privacy policies and terms. FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED receives relevant transaction information necessary to confirm and manage your order.

6. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our platform, including:

• Payment processing providers
• Hosting and infrastructure providers
• Email, SMS, or communication service providers
• Technical and security service providers
• Analytics or service providers

Such sharing is limited to information reasonably required to provide or maintain the relevant service.

We may also disclose information where required by applicable law, legal process, or a valid governmental request.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal and transaction information for as long as reasonably necessary to:

• Provide our services.
• Maintain account and learning records.
• Complete transactions.
• Resolve disputes.
• Maintain business and financial records.
• Comply with legal obligations.

When information is no longer required, we may delete or anonymize it in accordance with applicable requirements.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request information about how your data is used.
• Withdraw certain permissions or communications.

To make a privacy-related request, please contact us using the support details provided on our website.

10. Third-Party Links

Our website or course content may contain links to third-party websites or services.

FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. Children's Privacy

FREEDOM GLOBAL SPORTS NETWORK PRIVATE LIMITED is intended to be used by individuals who are legally permitted to use online learning services.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be published on this page with the revised effective date.